Shipping
All orders over $300 are eligible for free Standard Shipping.
Returns Policy
Dean Marine Electronics offers a return period of 30 days from the date of receipt. A return merchandise authorization (RMA) number is required for all returns. Returned products must be complete in the original packaging and resalable. Non-stock items may not be returned. Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective. Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer.
To obtain an RMA #, please send an email to deanmarinesales@gmail.com or 904-545-1268. We will respond quickly with instructions for how to return items from your order.
- All claims on defective or damaged goods must be made within 7 days of delivery.
- Returned products must be complete in the original packaging/ undamaged, with no missing parts, instructions or accessories, and must be in resalable condition.
- Return items deemed damaged in any way by the customer will not be accepted. No exceptions.
- Special order items may not be returned.
- Opened and/or unsealed DVD's, CD's, and cartography are not returnable unless defective.
- All items are subject to a 25% restocking fee.
- Shipping, handling and insurance charges are not refundable
- An order cancellation fee of 15% will be charged on all orders that have been processed, but not shipped.
- Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer.
- Refunds for credit card purchases will be credited to the original credit card only.
- Refunds for cash or check will be mailed to the original customer only.